ShivShakti Tiffin · Customer care
How can we help?
Support for your account, meal plans and daily deliveries. Our Hamilton restaurant team is here to help.
Contact the restaurant
85B John St S, Hamilton, ON L8N 2C2, Canada
Email app supportInclude your account email, the affected delivery date and a brief description. Never send your password, verification code or payment-card details.
Sign-in and password assistance
Use the email address associated with your Tiffin app account. If you have forgotten your password, use the password-reset option on the sign-in screen and check your inbox and spam folder.
If you cannot access your email, do not receive a reset message, or cannot sign in, email or call us for assistance. Website pickup-order accounts and Tiffin app accounts may use different sign-in flows.
Plans, schedules and pauses
Check your plan and upcoming deliveries in the app. For a missing plan, incorrect quantity, schedule change, pause or resume issue, tell us your account email and the dates affected.
Changes are subject to the cutoff shown in the app. If a delivery is due soon, please call the restaurant so we can check it promptly.
Delivery help
Check the saved delivery address, unit number and instructions in your profile. For a missed, delayed or incorrect delivery, contact us with the delivery date and details of the issue.